I hate this place. I'm terrified of the dentist yet I'm made to feel like a baby. Last time I had a tooth out it was infected so the anaesthetic didn't take effect yet even thru my screams the tooth was pulled out. I felt everything and the waiting room heard my screams. I now need 5 teeth out but have asked to be sedated as I'm now more than terrified of the dentist. I will be changing surgery asap
Called today (29th Jan 3pm) Receptionist was very rude, nasty and spiteful. I've been a MyDentist customer for over 10 years at a different branch branch with no issues. I have moved and needed to switch to the Higham Ferrers practice. I was unable to book online due to having an account already. I booked directly for an appointment in 4/5 weeks time. However i have terrible tooth ache and wanted to try and get a sooner appointment. When calling the receptionist was very short with me and when I explained I can't book online as I have an existing account I was told to call Kind lynn to be removed. I was also told there were not bookings - the one I had in 2 weeks time was the soonest. I went ahead and called Kings lynn and got removed. then signed up again for Higham Ferrers practice. When looking on the appointments (new examinations) I could book for 2 days time so I did. The receptionist then called and was again very rude and infact nasty and spitefull telling me well now you've lost your appointment for 2 weeks time and this thursday appointment is for existing customers. I was very polite until she became very nasty towards me and I told her so. I will be finding a new dentist. I would seriously review your staff and their people skills!
Always pleasant going for myself or children. Friendly staff! Clean and very kind. Never had a bad experience!!
Absolutely horrendous. Maria is a shockingly bad dentist. 6 month ordeal and no further forward with specialists that they have referred me to agreeing that they have got the basics wrong.Solicitor instructed.
Cant believe they got my daughter to have a check up without the kicking and screaming. Great Dentist and dealt with the children perfectly!
My Dentist is a UK Dentist based in Rushden, East Midlands. My Dentist is located at Higham Ferrers, Rushden NN10 8BL, UK.
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